Delivery

🎄 Christmas Delivery Update 🎄

• Last Collection Date: Thursday, 19th December 2024
  Please note the following estimated delivery timelines:

For UK Customers

• Orders placed on or before 19th December 2024: Expected delivery by 24th December 2024 (not guaranteed).
• Orders placed on 23rd December 2024: Expected delivery between 3rd - 5th January 2025.

For Customers Outside the UK

• Orders placed on or before 19th December 2024: Expected delivery after 3rd January 2025.
• Orders placed after 19th December 2024: Delivery will commence after 3rd January 2025.

Thank you for your understanding and patience during this busy festive period. Wishing you a Merry Christmas and a Happy New Year!

Delivery

Domestic and International Shipping
Sohoboots.co.uk offers delivery within the UK and international shipping worldwide.

• All verified domestic and international orders placed are processed and shipped the next business day (Monday-Friday).
• Orders placed on weekends (Saturday or Sunday) will also be processed and shipped on the next business day.
• Shipping charges apply to all products listed on our online store.

 

Estimated Shipping Duration

For orders shipped outside the UK, the estimated delivery duration excludes the time required for customs clearance. Shipping times may vary depending on the destination country and the shipping carrier.

Keep Track of Your Order

Shipment tracking is available for all orders. Upon dispatch, you will receive an email containing your order's tracking information.

In the Event of a Loss
If a parcel is reported lost, we will conduct an investigation with the shipping company. Once confirmed as lost, we will issue a full refund and resolve the matter as quickly as possible.

Customs Information

• Import Duties & Taxes: For international customers, import duties and taxes may apply once the package arrives in your country. These additional charges are your responsibility, and we recommend consulting your local customs office for more details.
• Customs Compliance: We do not mark shipments as “Gifts.” As the importer of record, you must comply with your country's laws and regulations.
• Unpaid Duties: If you decline to pay import taxes or customs duties and the item is returned to us, a refund will be issued minus the shipping cost.

For any further questions or assistance, feel free to contact us:
📧 info@sohoboots.co.uk
📞 +44 7342 012395

Thank you for choosing Soho Boots!